Last updated: [04/26/2015]
We believe in protecting the privacy of individuals and making safe and ethical use of personal information that is provided to us via electronic channels.
Seen Stream offers various services that are accessible to users through this Site and/or the Seen Stream Mobile Application ("App"), such as, for example the ability to review dinning and/or bar establishments, companies, taverns, restaurants, clubs, venues or other similar entities ("Establishments"), watch live streaming video from select Establishments, view and purchase products and/or services from such Establishments, etc. ("Service"). Some services are only available to users who have registered with Seen Stream and have an account ("Registered Users"), such as use of the App. Other services are available to anyone on the Site ("Users"), such as viewing live streaming video.
The Site, App and Service are not intended for anyone under the age of 18
If you are under 18 years of age, please leave the Site and/or delete the App immediately and do not send any information about yourself to us or on this Site or the App. Although we do not knowingly collect personal information from children under 18, let alone 13, in the event that we learn that we have collected personal information from a child under the age of 13, we will delete that information and otherwise comply with the requirements of the Children's Online Privacy Protection Act and other applicable laws such as CalOppa. If you believe that we might have any information from or about a child, please contact us at email@example.com.
Information We Collect About You
We collect several types of information from and about both Users and Registered Users of this Site, the App and Service, including the information described below.
Personally Identifiable Information
Although we collect the IP address of everyone that visits our Site or uses our App, we do not collect any other personally identifiable information from Users. Therefore, we do not link IP addresses with any personally identifiable information of Users in a manner that identifies a particular individual. Therefore, we treat such information for Users as non-personally identifiable information as described further below.
As for Registered Users, most of the personally identifiable information we collect from Registered Users is voluntarily submitted by you, such as when you registered for an account. In addition to the personally identifiable information described above, we also collect billing information such as billing address, and purchasing information, such as a method of payment-credit card, paypal, etc., to make purchasing offers, products and/or services from Establishments easier and more convenient for you. We will also link some of the non- personally identifiable information described further below, with your personally identifiable information. This allows us to better understand the interests, needs, and objectives of our Registered Users such that we may better serve you and offer you better Service.
We may occasionally offer additional events to Users and Registered Users to communicate with us. If we offer such events to Users, please note that we may collect and link such voluntarily submitted such information with your IP address in a way that makes such information personally identifiable information. If you do not want us to collect and/or link such information, please do not participate in such events. The below list of events are examples only and do not constitute the complete list of events that we may provide.
Marketing initiatives, including, contests, events, or promotions;
Fillable forms or fields;
Requesting information about us, this Site, the App and our Service, whether via email or other electronic means; and
Forums or user generated content or submissions.
It is also possible that we may collect personally identifiable information about Registered Users from sources other than you, such as forums, instant messaging services, blogs, other users of our products and services and our business partners.
We may also collect management information on our email campaigns, such as whether you have read an email sent by us, when and how many times. We will use this information to improve content and Service and to inform groups of Users about relevant products and services.
Non-Personally Identifiable Information
Although we largely only collect personally identifiable information from Registered Users, we collect non-personally identifiable information from everyone that accesses the Site and App. We use this information to help make the Site and App more useful and appealing to you and to better understand our Users and Registered Users.
Some of our other third party hosted features may also collect some personally identifiable information. For example, you may access our live web streams through our use of JWPlayer throughout the Site and App. JWPlayer may collect information such as how many Users and Registered Users are watching a web stream, how much bandwidth is being used, which web streams are being viewed and for how long, to name a few such metrics.
We may collect non-personally identifiable information about you through a variety of technical methods, including the following:
Collection of Usage Details and IP Address. As you navigate through this Site and/or App, we may collect details of your visits to this Site and/or App, including, but not limited to, traffic data, location data, logs, the resources that you access, and information about your computer and internet connection, including your IP address, operating system and browser type. We may also collect the webpage from which you came immediately before reaching the Site and the webpage to which you went immediately after leaving the Site. We may use this information for system administration and to report aggregate information to our advertisers and business partners.
Collection with Cookies. "Cookies" are pieces of information that a website sends to your computer while you are viewing a website. We may set and access cookies on your computer and/or mobile device to track and store preferential information about you. You consent to our placement of cookies on your computer and/or mobile device. Please note that most Internet browsers will allow you to stop some cookies from being stored on your computer and/or mobile device and to delete some cookies stored on your computer and/or mobile device. If you choose to do so, however, your use of certain aspects of this Site may be restricted.
Collection with Web beacons. "Web beacons" are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of this Site and/or App.
Collection with Mobile Device GPS. If you are using a mobile device application to access or use the Site or App, we may use the GPS of the mobile device to identify your location. Any such identification is used only in connection with the functionality of the Site or App and will not be otherwise used, except in the aggregate with the location information from other users.
The information collected through these technical methods, standing alone, cannot be used to determine your identity. If such information is combined in a way that makes it become personally identifiable information, we will treat the combined information as personally identifiable information as described above.
We do collect financial information on this Site or App. If you make a debit or credit card payment online, you will be provided a secure payment service portal that will process your payment on our behalf and return you to this Site or App when your order has been completed. You should not communicate credit card or other payment information via email, as it is not secure.
How We Use Your Information
We may use your non-personally identifiable information to:
Understand and anticipate your needs and preferences;
Ensure this Site, the App and/or the Service is of interest to you (including, customization of advertising and content) and help us better understand your use of this Site, the App and/or the Service;
Conduct internal reviews of this Site, the App and/or the Service and administer this Site's and the App's systems;
Develop, enhance, and market our products and services or the products and services of third parties;
Provide you with promotional materials, offers, and personalized information; and
Manage our business and operations.
In addition to the uses described above, we may use your personally identifiable information to:
Confirm and complete transactions requested by you;
Provide customer support (including, responding to your requests), troubleshoot and resolve problems and disputes;
Contact you to verify the information you provide to us;
Protect the security and integrity of this Site, the App and Service;
and any other applicable agreements and policies;
Meet legal and regulatory requirements;
Provide administrative communications to you;
Sharing of Personally Identifiable Information
We do not take your trust in sharing your personally identifiable information with us lightly or for granted. We strive not disclose more personally identifiable information than is necessary to complete a transaction, provide a requested service or to operate and improve the Site and/or App so that it is useful to you. Therefore, we only share your personally identifiable information with third parties we trust, such as our purchasing processor(s), maintenance providers and/or marketing partners. Some of the categories of third parties we may share your personally identifiable information include:
A person who, in our reasonable judgment, is authorized to receive your personally identifiable information as your agent, including as a result of your business dealings with that person (for example, your attorney);
The account holders for the Establishments listed on the Site and/or App such as some demographic information and metrics related to interest in the Establishment’s listing on the Site and/or App;
Our third party vendors so that they may provide support for our internal and business operations, including for the handling of data processing, data storage, surveys, research, internal marketing, delivery of promotional and transaction materials, payment processing (e.g. authorize.net, US Bank, Bill and Pay, etc.) and this Site’s and App’s maintenance and security;
Other third parties,:
As required by law or ordered by a court, regulatory, or administrative agency;
As we deem necessary, in our sole discretion, if we believe that you are violating any applicable law, rule or regulation, or are otherwise interfering with another’s rights or property, including, without limitation, our rights or property;
If requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency;
To enforce or protect our rights;
As part of a Business Transfer, (defined below); and
Our affiliated companies (i.e., companies under common control or management with us).
Aggregation and De-Personalization
We may take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing your information). We may use and/or disclose to third parties such aggregate or de-personalized information in any manner and without notice or compensation to you.
Circumvention of Security Measures
Data Retention & Removal
We typically keep personally identifiable and non-personally identifiable information for at least two years. Registered Users may close their account by sending a request to firstname.lastname@example.org. Upon request, we will work with the Registered User terminating their account and to remove posted content and/or information we have collected about the Registered User. However, please note that we may disassociate posted content and information from the Registered User in lieu of removing the posts. Further, not all information can be deleted such as information which has been aggregated or is archived. We may also retain select information to prevent, investigate or identify any wrongdoing in connection with the Site and/or App or to satisfy other legal obligations. Please also note that Registered Users of an Establishment cannot remove the Establishment by terminating the account.
Do Not Track Requests
This Site and the App do not respond to "do not track" requests. All traffic is treated equal and processed the same in that we will track Users and Registered Users use of the Site and/or App as well as the webpage that the User or Registered User came from immediately before reaching the Site and the webpage to which he or she went immediately after leaving the Site. If you desire to have your browsing be private, we suggest that you use your web browser’s private, incognito or other options.
From time to time, we may participate in or use advertising networks, such as third party advertising servers, advertising agencies, technology vendors and research firms. We may use these third-party advertising networks for marketing, advertising and promotional purposes, as well as to serve advertisements to you. Advertising networks often gather data about consumers who view advertisements to make inferences about a consumer's interests and preferences, which enables their computers to deliver advertisements directly targeted to the consumer's specific interests. This practice is often referred to as "online behavioral advertising." For example, a third-party advertising network might collect the type of Internet browser you use, the type of computer operating system you use, the domain name of a website you visit, whether or not you visit specific pages of this Site and other websites, the location of your Internet service provider's presence, the date and time of a visit to a website and other interactions between you and website. Please see the "Online Behavioral Advertising" subsection of Choices About How We Use and Collect Your Information below to read about how you can prevent certain third-party advertising networks from collecting information about you.
User Generated Content
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. Below are some mechanisms that provide you with control over certain information:
Cookies. If you do not wish us to collect cookies, you may set your browser to refuse some cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this Site and/or App may then be inaccessible or may not function properly.
Email Offers from Us. If you do not wish to receive email offers or newsletters from us, you can opt-out of receiving email information from us (other than emails related to the completion of your registration, correction of user data, change of password and other similar communications essential to your transactions on this Site and/or App) by emailing us at email@example.com.
Accessing and Correcting Personal Information. For Registered Users that wish to review and update their personal information, please log into this Site and visit your account profile page and make any desired changes. For Users who wish to review the information we have collected about you or someone for which you are the legal guardian, please email us as firstname.lastname@example.org. Please note that we may need to solicit select personally identifiable information in order to authenticate that you are the User about which the information is requested or its legal guardian.
Online Behavioral Advertising. Certain third-party advertising networks that deliver behavioral advertising are members of the Network Advertising Initiative, Omniture, Digital Advertising Alliance or PrivacyChoice. You may be able to prevent member companies from collecting preference data about you by going to the website for such groups and following the directions. Note that if you opt out through these groups, you will still receive advertising. In addition, if you opt out and later delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.
Links to Third-Party Websites
Operation of this Site in the United States
This Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using this Site or providing us with your information, you consent to this transfer and to the applicable laws of the United States.
If you have questions or concerns about our privacy practices or wish to make a request regarding your personally identifiable information or the personally identifiable information of someone for which you are the legal guardian, please contact us at any of the following:
Via mail: Attent: Policy Dep.
Seen Stream, LLC
3913 W. Prospect Ave, Suite #101
Appleton, WI 54914, USA
Via email: email@example.com
SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS - YOUR CALIFORNIA PRIVACY RIGHTS
Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to us at firstname.lastname@example.org or in writing at:
Seen Stream, LLC
3913 W. Prospect Ave, Suite #101
Appleton, WI 54914, USA
California privacy rights requests must include the reference "Request for California Privacy Information" on the subject line and in the body of the message and must include the e-mail address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified in this paragraph.